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Verzendbeleid
SHIPPING POLICY
Last updated: June 2, 2026
1. Shipping Area
We currently ship to countries within the European Union (EU) only.
2. Order Processing Time
All orders are processed within 24–48 hours (business days) after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
3. Delivery Time
Once shipped, estimated delivery times within the EU are:
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2 to 7 business days, depending on destination and carrier
Delivery times are estimates and may vary due to external factors such as customs delays, carrier disruptions, or peak periods.
4. Shipping Carriers
We work with the following shipping partners:
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Bpost
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DHL
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Mondial Relay
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UPS
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DPD
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PostNL
The carrier is selected based on destination, parcel size, and service availability.
5. Shipping Costs
Shipping costs are calculated at checkout and depend on the destination country, package weight, and selected carrier.
No fixed shipping rate is applied.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information where available.
7. Delays and Liability
We are not responsible for delays caused by carriers, customs authorities, or events beyond our control.
However, we will always assist customers in tracking and resolving shipping issues where possible.
8. Delivery Issues
If your order is lost, delayed, or arrives damaged, please contact us at:
We will work with the carrier to investigate and resolve the issue.
9. Contact
For any questions regarding shipping, please contact: